Frequently Asked Questions

Everything you need to know about your Graphpaper experience.

What is the standard shipping timeframe?

We process and dispatch all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How do I initiate a return or exchange?

We offer a 30-day return policy for all unworn items in their original packaging. Simply contact our support team or visit our Returns Portal to generate a prepaid shipping label.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing through Klarna and Afterpay.

How can I ensure I select the correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.

Are your garments ethically produced?

Yes, we are committed to sustainable fashion. All our products are manufactured in certified factories that ensure fair wages, safe working conditions, and reduced environmental impact.

Can I modify or cancel my order after it has been placed?

Orders can be modified or canceled within 2 hours of placement. After this window, the order is sent to our warehouse for processing and cannot be changed.